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NEWS SPOTLIGHT
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AC & FUN Scratch Tickets: ARKS Dream Live
Head back to school with your favorite ARKS operatives decked out in the AC Scratch Ticket collection – ARKS Dream Live – available on March 2nd!
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AC Scratch Ticket: Throwback Collection III
If you missed out on Barkpack B in White, fear not because the puppy-pack is coming back along with some other much-loved items on March 2nd!
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PSO2 Episode Oracle Pack
If you’ve been waiting for the day to get your own Candy Crown layering piece, then be sure to check out this special pack on February 17th!
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Scheduled Maintenance (7/7)
Attention, Arks. Our servers are now open. Read this article for more information.
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Scheduled Maintenance (6/23)
Attention, Arks. Our servers are now open. Read this article for more information.
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Windows 10: Download and Installation Troubleshooting Guide
Attention, Arks. Follow this troubleshooting guide if you are experiencing issues when downloading or installing Phantasy Star Online 2 via the Microsoft Store. Read more for details.
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Scheduled Maintenance (6/9)
Attention, Arks. Our servers are now open. Read this article for more details of what's new in the game!
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Windows 10 Issue Report: Users Unable to Remove Installation/Backup Files
Attention, Arks. We have confirmed cases in which users are unable to remove files associated with Phantasy Star Online 2 upon uninstalling the game on Windows 10. Please read this article for the full update.
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Windows 10 Issue Report: Request to Run Game With Administrative Privileges
Attention, Arks. We have confirmed cases in which users are asked to run Phantasy Star Online 2 with administrative privileges. Please read this article for the full update.
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Windows 10 Issue Report: Download/Installation
Attention, Arks. We are still working closely with Microsoft to solve the issues related to the download/installation process on Windows 10. In the meanwhile, please read this article for more information that can help you navigate and solve some of these issues.
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Windows 10 Issue Report: Hitching/Stuttering
Attention, Arks. The Windows 10 version of the game may run slow in certain areas in the game, such as the ARKS Ship Lobby. Read this notice for more details.
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Scheduled Maintenance (5/26)
Attention, Arks. Our servers are now open and Phantasy Star Online 2 has launched on Windows 10! Read this article for more information.
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Scheduled Maintenance (5/12)
Attention, Arks. Our servers are now open. Read this article for more information.
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