• ALL
  • ANNOUNCEMENTS
  • SERVER INFO
  • URGENT QUESTS
  • BLOG
  • SCRATCH TICKETS
RECENT SERVER INFO

Windows 10 Issue Report: Request to Run Game With Administrative Privileges

Attention, Arks. We have confirmed cases in which users are asked to run Phantasy Star Online 2 with administrative privileges. Please read this article for the full update.

news item image

Greetings, Arks. This article will detail the following issue Windows 10 players might experience when trying to access Phantasy Star Online 2:

 

When the system asks you to run Phantasy Star Online 2 with administrative privileges upon launching the Windows 10 version of our game, please make sure to run as administrator by selecting "Yes."

 

 

CONFIRMED CASES

We have confirmed, and this issue is currently being investigating by Microsoft, that the following cases could occur when "No" is selected when the system requests users to run the game with administrative privileges:

 

  • The application may revert back to its initial state of post-download.
  • Backup files may be created.
    1. Please contact Microsoft Support at https://support.xbox.com/contact-us if the system generates backup files.


 

Our development team is still working closely with Microsoft to resolve the issues on the Windows 10 version of Phantasy Star Online 2. We sincerely apologize for the inconvenience and negative experience this issue may have caused you. Please stay tuned to our official social media pages for further updates.

 

- The PSO2 Team

RECENT SERVER INFO

  • Scheduled Maintenance (5/12) - What’s New?

    Attention, Arks. The scheduled maintenance has ended, and the servers are now open. Please read this article for more information about this maintenance period.

    SERVER INFO

    |

    2021-05-12

    READ MORE
  • Scheduled Maintenance (5/11)

    Attention, Arks. Our server will undergo a regularly scheduled maintenance on 5/11. Read this article for the complete schedule.

    SERVER INFO

    |

    2021-05-07

    READ MORE
  • Scheduled Maintenance (4/27) - What’s New?

    Attention, Arks. The scheduled maintenance has ended, and the servers are now open. Please read this article for more information about this maintenance period.

    SERVER INFO

    |

    2021-04-27

    READ MORE